One of the biggest problems businesses constantly face is efficiency. The only way to increase efficiency is to optimise the processes within a business. Once this has been done a company can expect to experience an increase in productivity and revenue.

The optimisation of business flows and processes has been around for as long as businesses have tried to increase production, the only difference now, is that we have moved towards optimisation through technology and automation.

In this article, we will take a look at business process automation vs robotic process automation and whether they can work together in a symbiotic relationship.

Business Process Automation

Business process automation, also known as BPA, looks at a business as a whole and analyses the process from beginning to end. It then identifies the gaps, blockages, and issues. These blockages will typically be identified between departments. Back-end functions and automation will then be implemented in order to solve these problems. This will increase efficiency and ensure that departments are working together in symbiosis.

Robotic Process Automation

Robotic process automation or RPA makes use of software robots to automate repetitive and time-consuming tasks. These tasks are typically done by employees; however, when they are automated, they have performed more accurately, efficiently, and at a lower cost. These robots are capable of making decisions and are able to adapt data that is unstructured, ensuring that there isn’t a delay in task performance.

Which RPA tool is in Demand?

There are many different RPA products and brands available in the market. Each of these variants has its pros and cons, making them perfect for different types of businesses and applications.

If you are looking for a popular, trusted, and capable RPA that will deliver high-end results each and every time, UiPath is the product for you.

Robotic Process Automation in South Africa

If you are interested in investigating robotic process automation for your business, it is advisable to consult an expert to ensure you are getting the right product for your application and requirements.

To find out more about the right RPA tool for your business, contact us at B2IT.