Qlik, as we know, is setting the pace for real-world AI business transformations. The company sets the pace by providing businesses with easy-to-use AI-driven tools. One of the most recent tools available to the public is Qlik Answers.

Qlik Answers, as the word suggests, answers questions that users may have about their data or business processes.

Does your business feel the need to get quick answers to questions? Read this post to explore what this solution can offer and how it can benefit your business.

What is Qlik Answers?

Qlik Answers is an AI-driven question-and-answer platform that allows users to ask questions. It can be seen as a “personal assistant” filled with vast knowledge.

This solution combines generative AI and RAG (retrieval augmented generation) to give personalised, relevant answers sourced from unstructured content.

You don’t just get ranked lists of content; you get actual answers.

How Does Qlik Answers Work?

Here is a brief rundown of how it works once you’ve invested in it:

• Qlik Answers is a knowledge assistant for Qlik Cloud.
• The assistants offer a generative AI chat experience for asking questions and receiving answers from data sources.
• Each assistant is connected to a knowledge base. The knowledge base contains data sources from PDF documents, PowerPoint presentations and other unstructured data.
• When you ask a question, the answers are sourced from the knowledge bases using RAG. (This ensures that the answers are relevant to your needs.)

How To Ask Your Question

Here are easy steps to follow when asking your AI-driven question on Qlik Answers:

1. Change your user role to have permission to ask questions.
2. Open your assistant.
3. Enter your question into the space or use the microphone icon. (Qlik Answers support voice-to-text.)
4. Qlik assistants will generate a response.
5. You can ask follow-up questions.
6. You can also create a “New Conversation” to start with a new conversation thread.

Features You Can Expect

Qlik Answers has many features that make it a top-rated GenAI assistant.

Some of these features include:

• Everyone can access knowledge: Every individual who has access can get personalised, relevant answers to their questions.
• Content sources & citations: All responses are trustworthy, with clear explanations and links to source content and citations, so individuals know where answers come from.
• Plug-and-play solution: The self-service solution simplifies deployment and reduces risk and cost.
• Natural Language Processing (NLP): Qlik Answers uses NLP to understand natural language so individuals can ask questions in their own words.
• Personalisation: The assistants are personalised for each user, taking into account data sources and preferences.

The Benefits Of Qlik Answers For Your Business

Businesses aim to streamline processes as they create an efficient way to solve problems and get information.

It is a powerful tool for businesses that want to improve their operations and promote self-service by giving individuals access to trustworthy knowledge bases.

Some of the benefits of Qlik Answers include:

Productivity & Efficiency

Rather than seeking answers online, which can often be time-consuming and unproductive, individuals can quickly get relevant, trustworthy answers. This saves time and increases productivity while reducing the burden of searching for information manually.

Customer service teams, for example, can quickly get clear, valuable answers from documentation and forums, allowing them to respond accurately to customers.

Improved Decision-Making

Qlik Answers provides individuals with the necessary knowledge and insights to make informed decisions quickly. This eliminates guesswork and reduces the risk of making uninformed decisions.

Cost-Effective

Implementing this solution is cost-effective as it simplifies deployment and reduces the need for additional resources to manage information and knowledge bases.

Consistency

With Qlik Answers, all data and information are kept consistent, ensuring that individuals receive accurate and reliable answers. This is crucial for businesses that want to maintain a strong brand reputation.

Scalability

As businesses grow, so does the need for quick access to reliable information. This solution is highly scalable, making it a suitable solution for businesses of all sizes and industries.

Are You Ready To Get Quick Answers?

Help your business and individuals stay ahead by implementing Qlik Answers today.

Say goodbye to endless searching and hello to a reliable, trustworthy source of information – Qlik Answers.

At B2IT, we’re trusted Qlik partners in South Africa ready to help you implement this powerful solution.

Contact us now and see the difference this solution can make for your business.