Automation vs Hyperautomation? Which one does your business need?

Many organisations are asking themselves this question as they look to optimise their business processes. To do so, they need to leverage technology and digital solutions. Automation and hyperautomation are two terms that have been gaining popularity in this context, but there is often confusion about what each term means.

In this post, we’ll compare automation vs hyperautomation and give you the key differences between the two. This way, you’ll be able to make an informed decision on which one is best for your business.

 

What is Automation?

 

Automation can be defined as the process of using technology and software to perform repetitive, manual, and rule-based tasks. This means that a computer program or software takes over these tasks from humans, freeing up their time to focus on more complex and creative tasks. 

 

Types of Automation

 

There are different types of automation that can be applied in various industries and processes. 

Two of these include:

• Robotic Process Automation (RPA): This involves using software robots or bots to carry out repetitive tasks.
• Business Process Automation (BPA): This involves automating entire business processes, such as order processing or customer service.

 

What is Hyperautomation?

 

Hyperautomation takes automation a step further. It involves using artificial intelligence (AI), machine learning, robotic process automation, and other advanced technologies to automate manual tasks and more complex business processes.

 

Key Differences between Automation and Hyperautomation

 

While both automation and hyperautomation involve the use of technology to streamline business processes, there are some key differences between the two:

Scope: Automation typically focuses on automating specific tasks or processes, while hyperautomation involves automating entire business processes end-to-end.

Complexity: Automation is limited to rule-based, repetitive tasks, while hyperautomation uses advanced technologies such as AI and machine learning to automate more complex and dynamic processes.

Human Involvement: Automation primarily replaces human involvement in manual tasks, while hyperautomation also involves humans in decision-making and problem-solving.

Scalability: Hyperautomation has a broader scope and can be scaled to automate multiple processes across an organisation, while automation is usually limited to specific tasks or departments.

 

Which One is Best for Your Business?

 

Both automation and hyperautomation have benefits and can be useful for businesses in different ways. The choice ultimately depends on your organisation’s specific needs and goals.

Here are some factors to consider when deciding between automation vs hyperautomation:

1. Complexity of Processes: If your business processes involve a high level of complexity, variability, or human involvement, then hyperautomation may be a more suitable option.
2. Scalability: If you need to automate multiple processes across your organisation, then hyperautomation is the better choice as it allows for scalability. However, automation may be more practical if you only need to automate specific tasks or processes.
3. Long-term Goals: Consider your long-term goals for process improvement and digital transformation. If you envision automating numerous processes across your organisation in the future, it may be worth investing in hyperautomation now.

Ultimately, the best approach is to assess your business processes and needs carefully. You can also consult with automation specialists to determine the most suitable option for your organisation. 

At B2IT, we understand that navigating the world of automation and hyperautomation can be complex. That’s why we offer our expertise in both areas, helping businesses of all sizes achieve their process improvement goals.

Contact us today to learn more about our services and how we can help your organisation thrive through automation.