Is AI the Future of HR?

The world is advancing each and every day, technology is becoming smarter, and humans are provided with more freedom to do what they enjoy, instead of the boring and repetitive tasks that steal time.

AI is an abbreviation for both Active Intelligence and Artificial Intelligence, but they are not the same thing. They perform different tasks and have different skill sets. However, both can be used for different purposes in human resource management (HRM).

So, is AI the future of HR? In many ways it is and the integration of both Artificial Intelligence and Active Intelligence will definitely help HR administrators. In this article, we will explain how AI can help HR administrators.

How is Active Intelligence Used in HR?

Active Intelligence does away with historical data and instead provides businesses with real-time, up-to-date data of events as they are taking place. This in turn motivates and encourages immediate and informed action to be taken. Within HR specifically, this allows managers, HR administrators and stakeholders to constantly be in the loop about whether their employees are happy, require upskilling, whether they require more resources, and if work is being performed efficiently.

How is Artificial Intelligence Used in HR?

Artificial Intelligence consists of a robot or computer that has been developed to perform tasks that typically require the discernment and intelligence that is present within humans.  Within HR Artificial Intelligence is able to perform simple and monotonous tasks that would usually be performed by an HR administrator. Artificial Intelligence can also utilise the real-time data that is being gathered by Active Intelligence and make predictions or suggest solutions. However, Artificial Intelligence when found in HR will typically be seen in the form of automated processes.

Examples of AI in HR

A great example of how Active and Artificial Intelligence can be utilised within a business can be described in two processes:

  1. Active Intelligence will be able to provide up-to-date data on how employees are performing their work. If it is found that they are consistently doing something wrong it could indicate that they require training.
  2. Artificial Intelligence can be ultilised within HR in the form of robots that have been designed and built to perform tasks such as payroll, email reminders, and new employee recruitment. This allows HR managers to have more time to deal with more complex issues.

To find out more about how AI can assist your HR department and business as a whole, contact B2IT.